Terms and Conditions
- Introduction
Welcome to [Ecosol] (“Company”, “we”, “our”, “us”).
By accessing or using our services, including communication via WhatsApp powered by the WhatsApp Cloud API, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our services.
- Business Information
- Business Name: [Ecosol]
- Registered Address: [H No 2-5-92, Ganesh Colony, Aurangabad, Maharashtra, 431001]
- GST Number (India): [27FJWPS2297M1ZV]
- Contact Email: [sales@eco-sol.in]
- Contact Phone: [+91-7477775110]
- Use of WhatsApp Communication
By engaging with our business via WhatsApp, you agree that:
- You have voluntarily opted in to receive communication from us.
- Messages may include:
- Service updates
- Customer support responses
- Transactional notifications
- Promotional messages (only if consented)
We strictly comply with WhatsApp Business Messaging Policies.
- User Consent & Opt-Out
- You can opt out at any time by replying:
- “STOP”, “UNSUBSCRIBE”, or similar keywords
- Once opted out, you will no longer receive messages except essential transactional communication.
- Website & Compliance Requirements
Our website complies with Meta requirements:
- Secure HTTPS-enabled website
- Clearly visible business identity
- Dedicated:
- Privacy Policy page
- Terms & Conditions page
- Data Collection & Usage
We may collect the following information:
- Name
- Phone number
- Email address
- Business details (if applicable)
This data is used for:
- Customer communication
- Service delivery
- Support and updates
We do not sell or misuse your data.
- Payment Terms
- Payments (if applicable) are processed via secure payment gateways
- Accepted methods may include:
- Visa / Mastercard (international enabled)
- All charges are clearly communicated before billing
- Phone Number Verification
To use WhatsApp services:
- A valid phone number must be provided
- OTP verification may be required
- The number must not be linked to another active WhatsApp account
- User Responsibilities
You agree:
- Not to misuse our communication services
- Not to engage in spam, fraud, or illegal activities
- To provide accurate business or personal information
- Limitation of Liability
We are not liable for:
- Delays or failures in message delivery caused by WhatsApp or network providers
- Any indirect or consequential damages arising from service use
- Third-Party Services
Our services rely on:
- Meta (Facebook) Business Infrastructure
- WhatsApp Cloud API
We are not responsible for outages or policy changes from these platforms.
- Termination
We reserve the right to:
- Suspend or terminate access
- Restrict services in case of misuse or policy violations
- Updates to Terms
We may update these Terms & Conditions at any time.
Changes will be:
- Updated on this page
- Effective immediately upon posting
- Governing Law
These terms are governed by the laws of India.
- Contact Us
For any queries:
📧 Email: [sales@eco-sol.in]
📞 Phone: [+91-7477775110]