Privacy Policy
- Introduction
Welcome to Ecosol (“Company”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through WhatsApp communication powered by WhatsApp Cloud API.
By using our services, you agree to the terms of this Privacy Policy.
- Business Information
- Business Name: Ecosol
- Registered Address: H No 2-5-92, Ganesh Colony, Aurangabad, Maharashtra, 431001
- GST Number: 27FJWPS2297M1ZV
- Email: sales@eco-sol.in
- Phone: +91-7477775110
- Information We Collect
We may collect the following types of information:
- a) Personal Information
- Full Name
- Phone Number
- Email Address
- b) Business Information (if applicable)
- Company Name
- GST Details
- Business Address
- c) Communication Data
- Messages sent via WhatsApp
- Customer support interactions
- Inquiry details
- How We Collect Your Information
We collect information through:
- Website forms
- WhatsApp conversations
- Customer inquiries
- Business onboarding process
All data is collected with user consent.
- How We Use Your Information
We use your data for:
- Providing customer support
- Sending service updates and notifications
- Processing transactions
- Improving our services
- Sending promotional messages (only with consent)
- WhatsApp Communication Policy
By contacting Ecosol via WhatsApp:
- You opt-in to receive messages from us
- Messages may include:
- Service updates
- Alerts and reminders
- Marketing messages (only if consented)
You can opt out anytime by replying:
👉 “STOP” or “UNSUBSCRIBE”
- Data Sharing & Disclosure
Ecosol does not sell your personal data.
We may share data only with:
- Meta (WhatsApp) for message delivery
- Payment gateways for transactions
- Legal authorities if required by law
- Data Security
We implement appropriate security measures:
- HTTPS-secured website
- Encrypted communication channels
- Restricted data access
However, no system is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain your data:
- As long as necessary for service delivery
- To comply with legal obligations
- Until you request deletion
- Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
To exercise your rights, contact us at:
📧 sales@eco-sol.in
- Third-Party Services
We use third-party platforms such as:
- Meta (WhatsApp Cloud API)
- Payment processors
These platforms have their own privacy policies, and Ecosol is not responsible for their practices.
- Cookies & Tracking
Our website may use cookies to:
- Improve user experience
- Analyze traffic
- Optimize performance
You can disable cookies through your browser settings.
- Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from minors.
- Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page and will become effective immediately.
- Contact Information
For any privacy-related queries:
📧 Email: sales@eco-sol.in
📞 Phone: +91-7477775110
📍 Address: H No 2-5-92, Ganesh Colony, Aurangabad, Maharashtra, 431001