# Privacy Policy

- Link: https://ecosol.solar/privacy-policy/
- Published: 2026-02-16T07:30:48+00:00
- Author: Nehad Qureshi

1. ** Introduction**

Welcome to **Ecosol** (“Company”, “we”, “our”, “us”). We respect your privacy and
are committed to protecting your personal data. This Privacy Policy explains how
we collect, use, and safeguard your information when you interact with us, including
through **WhatsApp communication powered by WhatsApp Cloud API**.

By using our services, you agree to the terms of this Privacy Policy. 

 2. ** Business Information**

 * **Business Name:** Ecosol
 * **Registered Address:** H No 2-5-92, Ganesh Colony, Aurangabad, Maharashtra, 
   431001
 * **GST Number:** 27FJWPS2297M1ZV
 * **Email:** sales@eco-sol.in
 * **Phone:** +91-7477775110 

 3. ** Information We Collect**

We may collect the following types of information:

 1. **a) Personal Information**

 * Full Name
 * Phone Number
 * Email Address

 1. **b) Business Information (if applicable)**

 * Company Name
 * GST Details
 * Business Address

 1. **c) Communication Data**

 * Messages sent via WhatsApp
 * Customer support interactions
 * Inquiry details 

 4. ** How We Collect Your Information**

We collect information through:

 * Website forms
 * WhatsApp conversations
 * Customer inquiries
 * Business onboarding process

All data is collected with **user consent**. 

 5. ** How We Use Your Information**

We use your data for:

 * Providing customer support
 * Sending service updates and notifications
 * Processing transactions
 * Improving our services
 * Sending promotional messages (only with consent) 

 6. ** WhatsApp Communication Policy**

By contacting Ecosol via WhatsApp:

 * You **opt-in** to receive messages from us
 * Messages may include:
    - Service updates
    - Alerts and reminders
    - Marketing messages (only if consented)

You can opt out anytime by replying:

👉 **“STOP” or “UNSUBSCRIBE”**

 7. ** Data Sharing & Disclosure**

Ecosol **does not sell your personal data**.

We may share data only with:

 * Meta (WhatsApp) for message delivery
 * Payment gateways for transactions
 * Legal authorities if required by law 

 8. ** Data Security**

We implement appropriate security measures:

 * HTTPS-secured website
 * Encrypted communication channels
 * Restricted data access

However, no system is completely secure, and we cannot guarantee absolute security.

 9.  ** Data Retention**

We retain your data:

 * As long as necessary for service delivery
 * To comply with legal obligations
 * Until you request deletion 

 10. ** Your Rights**

You have the right to:

 * Access your data
 * Request correction
 * Request deletion
 * Withdraw consent

To exercise your rights, contact us at:

📧 **sales@eco-sol.in** 

 11. ** Third-Party Services**

We use third-party platforms such as:

 * Meta (WhatsApp Cloud API)
 * Payment processors

These platforms have their own privacy policies, and Ecosol is not responsible for
their practices. 

 12. ** Cookies & Tracking**

Our website may use cookies to:

 * Improve user experience
 * Analyze traffic
 * Optimize performance

You can disable cookies through your browser settings. 

 13. ** Children’s Privacy**

Our services are not intended for individuals under the age of 18.

We do not knowingly collect data from minors. 

 14. ** Updates to This Policy**

We may update this Privacy Policy from time to time.

Changes will be posted on this page and will become effective immediately. 

 15. ** Contact Information**

For any privacy-related queries:

📧 Email: sales@eco-sol.in
📞 Phone: +91-7477775110📍 Address: H No 2-5-92, Ganesh
Colony, Aurangabad, Maharashtra, 431001